American Airlines Announces Changes to Policies for Travel with

FORT WORTH, Texas — American Airlines today announced forthcoming changes to its policies and procedures for travel with emotional support animals and service animals, aligning with regulations recently issued by the U.S. Department of Transportation (DOT). The new policies and procedures are intended to support customers with disabilities and the service animals that travel with them, as well as the team members who work to keep customers safe. “Our team is motivated by a purpose to care for pe

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